What does it take to get a client to success? There are a lot of things that you, or you and your team need to do from the moment you meet a lead all the way to successfully completion of their goal. What we want to do here is to get all these tasks out of your head and get them documented and organized a repeatable process map.
While having a rock solid repeatable process is essential for success, getting a client to follow that process all the way to completion is equally as crucial. The goal of the Sequence stage is to merge what you do for your clients with the key elements of a winning client journey. The combination of these two becomes your unique superpower.
Having a superpower worthy client experience is one thing, but learning just how to deliver it for maximum effect time after time is totally another. The goal of the delivery stage is to dive into what client service really means to you, your team, and to your clients.
The challenge with tech is that is where most of us start, so our systems are only as good as the tech allows. What we've done is the exact opposite. We've designed the system that both you and your clients will thrive in, and now we are going to build the tech that allows you to deliver it easily.
What would it look like if you could dream of new things or up-level some aspect of your business all the while knowing that you have a rock-solid system that will help you deliver it consistently without failure? Amplify efficiency through automation - sure. Amplify profit and sales through loyalty and retention - absolutely. Amplify reach through referrals - totally. What would you do for your clients if you knew you couldn't fail?
This is a founding member launch of what up to this point has been done in private 1:1 sessions. We have put together both the success path and support elements that we believe will bring together different kinds of business owners at various stages of development into one environment where we get to nerd out on dreaming and designing the ultimate expression of client service for each business.
This will likely be a fairly small focused group. As founding members you can help us shape this program for the future, so that more end clients out there can be served at a totally different level. As founding members you will receive attention and support like no others, likely at a price that most won’t ever receive.
In short, we want you not just to succeed, but to thrive. And we are willing to do whatever it takes to get you there with your client experience and CRM tech.
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